We do the setup and the upkeep. You keep working safely.
The calls electricians miss
Electrical work is hands-on and often can't be stopped mid-task. That means a lot of calls go to voicemail during the day. Some are small service calls, some are big jobs like panel upgrades, EV charger installs, generator hookups, and remodel wiring. Every one that goes unanswered is a chance for another electrician to get the work.
What an AI answering service for electricians handles
- Service calls: Ace gets the address and the problem and books a visit in your open slots.
- Estimate requests: panel upgrades, EV chargers, lighting, and generator work go on your calendar with a confirmation and reminder.
- Safety-sensitive calls: sparks, burning smells, or power out to the whole house get passed to you right away. Ace tells callers in danger to get to safety and call 911.
- Common questions: your service area, hours, and whether you do residential, commercial, or both.
After-hours answering service for electricians
You decide how after-hours calls work. Ace can book the first slot in the morning, pass urgent calls to whoever is on call, or take a clear message. Callers hear from your company right away instead of a voicemail greeting.
Missed call text back for electricians
If a caller hangs up before anyone answers, they get a text from your business within seconds. It keeps them talking to you, and you can reply when you're out of the panel. How missed-call text back works.
Follow-up on bigger jobs
Panel upgrades and EV charger installs are jobs people shop around for. Lead follow-up replies to web and Google leads right away and follows up on estimates you've sent. Your daily call report shows who called, what they needed, and who still needs a callback.
Services for electrical businesses
Use one or all of them. We set them up to work together.
Other trades we work with
Electrical answering service FAQ
What happens with a dangerous call, like sparks or a burning smell?
Ace tells the caller to get to safety and call 911 if they're in danger, and passes the call to you right away. Ace is not an emergency service.
Does it work for commercial electricians?
Yes. We set Ace up with the work you do, residential, commercial, or both.
Do I need to change my phone number?
No. You keep your business number. Calls you can't pick up go to Ace.