We set it up and run it, so you can run the job.
Why general contractors miss the calls that matter
A GC's phone carries every kind of call, and they all ring the same. The one you miss might be a supplier, or it might be a homeowner with a whole-house remodel who calls the next contractor on the list. Without someone sorting the calls, the new work gets buried under everything else.
What an AI receptionist for construction handles
- New project inquiries: Ace asks about the project, the address, and the timeline, and books a site visit.
- Active clients: calls about a job in progress get passed straight to you or your project manager.
- Subs, suppliers, and inspectors: Ace takes a clear message or passes the call along, based on rules you set.
- Screening: sales calls and project types you don't take don't eat up your day.
An answering service for construction companies that books, not just takes messages
A call center takes a message and leaves you to call back at night. Ace books the site visit on the first call, and missed-call text back catches people who hang up early. For bigger projects, booking and reminders confirms the visit and reminds the client the day before.
General contractor lead follow-up
Big projects take weeks or months to decide, and the contractor who stays in touch usually wins. Lead follow-up replies to every new lead right away, follows up after the site visit, and checks in after you send a proposal. It stops the moment the client books, says no, or opts out.
Website chat and a morning report
People researching a big project often browse at night. Website chat answers their questions and gets their info. Every morning, your daily call report shows who called, what they needed, and who still needs a callback.
Services for general contractors
Use one or all of them. We set them up to work together.
Other trades we work with
General contractor answering service FAQ
Can Ace tell a new client from a sub or supplier?
Ace asks why the person is calling and follows the rules you set: book new projects, pass active clients to you, and take messages for everyone else.
Does it work for commercial construction?
Yes. We set Ace up with the work you do and the calls you get.
Can it follow up on bids and proposals?
Yes. Lead follow-up can check in after you send a proposal, so good projects don't go quiet.