We set it up and keep it running, so your crews can stay on the route.
Why landscapers miss so many calls
Landscaping is loud, outdoor work, and most of the day is spent on a route. Meanwhile, the phone keeps ringing: new mowing customers, spring cleanups, design and install quotes, and existing customers asking when you're coming. In spring, it's all at once. Every call that goes to voicemail is a customer who might call the next company.
What a lawn care answering service handles
- New customers: Ace gets the address, what they need, and how often, then books the estimate.
- Common questions: the areas you cover, the services you offer, and whether you take new weekly customers.
- Existing customers: questions about their service day or a problem on the property get passed to you with a clear message.
- Screening: sales calls and properties outside your area don't take your time.
Missed-call text back between stops
When nobody picks up, the caller gets a text from your business within seconds. Many people would rather text anyway, and they can send a photo of the yard. You reply at the next stop. See how missed-call text back works.
Booking estimates around your routes
Booking and reminders puts estimates in the windows you choose, so a quote visit doesn't land in the middle of your busiest route day. Customers get a confirmation and a reminder, and rain delays are easier to handle when everyone gets the same text.
Follow up on bigger jobs
Hardscape, irrigation, and design and install jobs take longer to decide. Lead follow-up replies to web leads right away and follows up on quotes you've sent. Website chat answers people browsing your site at night, and your daily call report shows everything that came in.
Services for landscaping businesses
Use one or all of them. We set them up to work together.
Other trades we work with
Landscaping answering service FAQ
Can it handle the spring rush?
Yes. When you're busy and nobody can pick up, calls go to Ace instead of voicemail, and anyone who hangs up gets a text back from your business.
Does it work for lawn care only, or landscaping too?
Both. We set Ace up with the services you offer, from weekly mowing to design and install work.
Do I keep my phone number?
Yes. You keep your business number. Calls you don't pick up go to Ace.